Gladly
PrivateLast Round
Early Funding
Sep 26, 2024
Total Funding Raised
$213M
Company Overview
Gladly operates in Enterprise Software and is based in San Francisco, California. Its latest recorded funding round was an Early Funding round in September 2024.
Gladly is a customer service technology company that offers an AI-powered, cloud-based communication platform to enhance customer service delivery by providing agents with a unified view of customer interactions across all channels.
Sector
Enterprise Software
Verticals
Customer Experience, Retail Technology, NLP & Conversational AI, E-commerce
Business Model
B2B
Customer Profile
Subscription SaaS, Usage-Based SaaS
AI Layer
Application
Historical Pricing
Historical view of private secondary pricing and transaction trends.
Gladly Comparables
Compare Gladly with similar companies based on industry and business-model similarity.
| Company | Similarity | Market Cap |
|---|---|---|
| Gorgias | 87% | |
| Kustomer | 85% | |
| Zowie | 83% |
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Gladly Funding Rounds
Historical fundraising activity
| Round | Date | Amount Raised | Valuation | Investors | Sources |
|---|---|---|---|---|---|
| Early Funding | Sep 26, 2024 | ||||
| Series E | Dec 15, 2022 | ||||
| Series D | Jan 29, 2019 | ||||
| Series C | Apr 20, 2017 | ||||
| Series A | Jun 21, 2016 |
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Key People
Founding team and executive leadership
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Gladly Investors
Notable investors and investment history
| Investor | Rounds |
|---|---|
| AXA Venture Partners | Early Funding |
| Greylock Partners | Series D, Series E, Series C, Series A |
| Atlantic Vantage Point | Early Funding |
| New Enterprise Associates | Series E, Series D, Early Funding, Series C, Series A |
| Future Fund | Series D |
| Glynn Capital | Series E, Series D |
| Founders Capital | Series C |
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Market signals
Structured signals derived from secondary market and firmographic data.
- Sep 26, 2024
$40M raised led by AXA SA and AXA Venture Partners.
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Recent news
Latest coverage and updates
- launchesOct 7, 2026
Gladly announces Agentic Commerce capabilities that combine shopping and customer service AI at Gladly Connect Live.
- attends_eventAug 21, 2026
Gladly is named Best Unified Customer Experience at the 2026 Vendors in Partnership (VIP) Awards in New York, recognizing its connected, customer-first experiences at scale.
- attends_eventAug 21, 2026
Gladly wins "Best Unified Customer Experience" at the 2026 Vendors in Partnership Awards in New York.
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Gladly Filings
Explore SEC and related filing metadata, where available.
| Type | Date | Amount Offered | Amount Sold | Filing | Pages | Download |
|---|
Filing documents are not displayed on this public page. Request access to learn about available coverage.
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Frequently Asked Questions
Common questions about Gladly's valuation, stock price, and market status.
Is Gladly a public or private company?
Gladly is a private company.
What is the current stock price of Gladly?
Gladly is a private company, so its shares have no public market price. Caplight tracks Gladly's secondary market activity and provides MarketPrice™ estimates of its share price to Caplight users.
How much is Gladly worth (valuation)?
Valuation information for Gladly is not publicly available.
Can I buy Gladly stock?
Gladly shares may be available on secondary markets subject to transfer restrictions. Caplight facilitates secondary market transactions for accredited investors.
When was Gladly's last funding round?
Gladly's most recent funding round was Early Funding on September 26, 2024.
Who are the main investors in Gladly?
Key investors in Gladly include AXA Venture Partners, Greylock Partners, New Enterprise Associates, Future Fund, Glynn Capital.
Will Gladly IPO soon?
No public IPO plans have been announced for Gladly.
How can I track Gladly secondary market activity?
Caplight tracks bids, offers, and trades in Gladly's shares on secondary markets.