Udesk
PrivateLast Round
Series C
Extension
Mar 25, 2020
Total Funding Raised
$101.29M
Company Overview
Udesk is a customer relationship management (CRM) company that provides an AI-powered, omnichannel customer service platform for enterprises to manage customer interactions across various digital channels.
Sector
Enterprise Software
Verticals
Customer Experience, NLP & Conversational AI, CRM, Cloud Communications, Workflow Automation
Business Model
B2B
Customer Profile
Subscription SaaS, Usage-Based SaaS
AI Layer
Application
Keywords
Historical Pricing
Historical view of private secondary pricing and transaction trends.
Udesk Comparables
Compare Udesk with similar companies based on industry and business-model similarity.
| Company | Similarity | Market Cap |
|---|---|---|
| Zhichi Technologies | 92% | |
| Jiaxin Cloud | 87% | |
| TI Cloud Inc. | 81% |
Udesk Funding Rounds
Historical fundraising activity
| Round | Date | Amount Raised | Valuation | Investors | Sources |
|---|---|---|---|---|---|
| Series C Extension | Mar 25, 2020 | ||||
| Series C | Sep 28, 2018 | ||||
| Series B | Jul 15, 2016 | ||||
| Series B | Mar 1, 2016 | ||||
| Series A Extension | Aug 19, 2015 | ||||
Series A | Apr 17, 2015 |
Key People
Founding team and executive leadership
Udesk Investors
Notable investors and investment history
| Investor | Rounds |
|---|---|
| King Capital Investment | Series A Extension |
| DCM Ventures | Series B, Series A Extension, Series A, Series C |
| Legend Capital | Series B, Series C, Series A Extension |
| AA Investment | Series A Extension |
| Tiger Global Management | Series C Extension, Series C |
Market signals
Structured signals derived from secondary market and firmographic data.
- Feb 24, 2025
Job posting claims the company (referred to as Wofeng Technology) ranks in the top three for market share among well-known brand customers.
- Feb 24, 2025
Job posting suggests expansion of intelligent customer service software into the Japanese market.
Udesk Filings
Explore SEC and related filing metadata, where available.
| Type | Date | Amount Offered | Amount Sold | Filing | Pages | Download |
|---|
Filing documents are not displayed on this public page. Request access to learn about available coverage.
Request accessFrequently Asked Questions
Common questions about Udesk's valuation, stock price, and market status.
Is UDesk a public or private company?
UDesk is a private company.
What is the current stock price of UDesk?
UDesk is a private company with no public stock price. No recent secondary market data is available.
How much is UDesk worth (valuation)?
Valuation information for UDesk is not publicly available.
Can I buy UDesk stock?
UDesk shares may be available on secondary markets subject to transfer restrictions. Caplight facilitates secondary market transactions for accredited investors. Visit https://www.caplight.com to learn more.
When was UDesk's last funding round?
UDesk's most recent funding round was Series C Extension on March 25, 2020.
Who are the main investors in UDesk?
Key investors in UDesk include DCM Ventures, Legend Capital, Tiger Global Management.
Will UDesk IPO soon?
No public IPO plans have been announced for UDesk.
How can I track UDesk secondary market activity?
Caplight tracks bids, offers, and trades for private companies. Visit https://www.caplight.com to monitor UDesk's secondary market activity and sign up for updates.