SuccessKPI
PrivateLast Round
Strategic
Jan 13, 2022
Total Funding Raised
$33M
Momentum
Top 25%
of companies Caplight tracks
Company Overview
SuccessKPI operates in AI, Data & Cloud Infrastructure and is based in Centreville, Virginia. Its latest recorded funding round was a Strategic round in January 2022.
SuccessKPI is a software-as-a-service (SaaS) company that provides a cloud-native, AI-powered insight and action platform for enterprise contact centers. The platform unifies customer data from all touchpoints and uses business intelligence, speech and text analytics, real-time agent assistance, and automated quality monitoring to enhance customer experience and agent performance. The company serves large enterprises in sectors such as government, finance, and healthcare across the United States, Europe, and Latin America. Founded in 2015, SuccessKPI received a $33 million investment from Banneker Partners in 2022.
Sector
AI, Data & Cloud Infrastructure
Verticals
NLP & Conversational AI, Customer Experience, Business Intelligence, Quality Management, Workflow Automation
Business Model
B2B
Customer Profile
Subscription SaaS, Government Contracts, Services & Consulting, Usage-Based SaaS
AI Layer
Application
Historical Pricing
Historical view of private secondary pricing and transaction trends.
SuccessKPI Comparables
Compare SuccessKPI with similar companies based on industry and business-model similarity.
| Company | Similarity | Market Cap |
|---|---|---|
| Level AI | 86% | |
| AmplifAI | 84% | |
| Observe.AI | 82% |
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SuccessKPI Funding Rounds
Historical fundraising activity
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Key People
Founding team and executive leadership
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SuccessKPI Investors
Notable investors and investment history
| Investor | Rounds |
|---|---|
| Banneker Partners | Strategic |
Market signals
Structured signals derived from secondary market and firmographic data.
- Jul 25, 2026
Monthly visitors grew 154% MoM, reaching 13.3K.
- Apr 16, 2026
Added Celink, a financial services company, as a customer.
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Recent news
Latest coverage and updates
- recognized_asOct 29, 2026
QKS Group recognizes SuccessKPI as an emerging innovator and a leader in its 2026 Workforce Engagement Management report, with strong ratings across technology excellence and customer impact, in California on Oct 29th '26.
- recognized_asOct 29, 2026
Independent analyst firm QKS Group recognizes SuccessKPI as a Top 4 WEM Provider and Leader in the SPARK Matrix(TM), naming it an emerging innovator and leader in its 2026 Workforce Engagement Management report in California on Oct 29th '26.
- launchesSep 4, 2026
SuccessKPI launches 3 AI releases that automate quality reviews and help contact center teams score calls, identify review priorities, and surface improvement opportunities on Sep 4th '26.
- launchesSep 4, 2026
SuccessKPI launches three AI capabilities that automate quality reviews and help contact center teams score calls, decide what to listen for, and find interactions requiring human review on Sep 4th '26.
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SuccessKPI Filings
Explore SEC and related filing metadata, where available.
| Type | Date | Amount Offered | Amount Sold | Filing | Pages | Download |
|---|
Filing documents are not displayed on this public page. Request access to learn about available coverage.
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Frequently Asked Questions
Common questions about SuccessKPI's valuation, stock price, and market status.
Is SuccessKPI a public or private company?
SuccessKPI is a private company.
What is the current stock price of SuccessKPI?
SuccessKPI is a private company, so its shares have no public market price. Caplight tracks SuccessKPI's secondary market activity and provides MarketPrice™ estimates of its share price to Caplight users.
How much is SuccessKPI worth (valuation)?
Valuation information for SuccessKPI is not publicly available.
Can I buy SuccessKPI stock?
SuccessKPI shares may be available on secondary markets subject to transfer restrictions. Caplight facilitates secondary market transactions for accredited investors.
When was SuccessKPI's last funding round?
SuccessKPI's most recent funding round was Strategic on January 13, 2022.
Who are the main investors in SuccessKPI?
Key investors in SuccessKPI include Banneker Partners.
Will SuccessKPI IPO soon?
No public IPO plans have been announced for SuccessKPI.
How can I track SuccessKPI secondary market activity?
Caplight tracks bids, offers, and trades in SuccessKPI's shares on secondary markets.