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CallMiner

CallMiner

Private
Waltham, MassachusettsEnterprise Softwarehttps://callminer.com/

Last Round

Series D

Nov 29, 2023

Est. Valuation

$25.57M

Total Funding Raised

$115.4M

Momentum

Top 50%

of companies Caplight tracks

Company Overview

CallMiner is a customer experience analytics company that offers a cloud-based platform for analyzing customer interactions to enhance contact center performance.

Sector

Enterprise Software

Verticals

NLP & Conversational AI, Customer Experience, Business Intelligence

Business Model

B2B

Customer Profile

Subscription SaaS, Usage-Based SaaS, Services & Consulting

AI Layer

Application

Keywords

conversation intelligenceinteraction analyticscontact center AIspeech analyticsagent performance managementreal-time agent guidancecustomer sentiment analysisomnichannel analyticsautomated redactionagentic AIintelligent automationconversational IVRvoicebotcompliance monitoringsubscription SaaS

Historical Pricing

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Caplight Momentum Score

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CallMiner Comparables

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CallMiner comparables — related companies by embedding similarity
CompanySimilarityMarket Cap
Level AI
85%
Capacity
83%
Gravite
83%

CallMiner Funding Rounds

Historical fundraising activity

Data table
RoundDateAmount RaisedValuationInvestorsSources
Series DNov 29, 2023
Growth EquityDec 16, 2019
Series CJun 4, 2018
Series CDec 27, 2016
VC RoundSep 15, 2015
VC Round
Feb 8, 2013

Key People

Founding team and executive leadership

Martin Čermák

CTO, Co-Founder

Founding Team

Jeff Gallino

Chief Executive Officer

Executive Team

Rob Lane

Chief Financial Officer

Executive Team

Bruce McMahon

Chief Product Officer, Vice President Of Product

Executive Team

CallMiner Investors

Notable investors and investment history

CallMiner investors
InvestorRounds
NewSpring CapitalVC Round
Hamilton LaneVC Round
Springcoast Capital PartnersGrowth Equity
Inflexion Private EquitySeries B
CRVSeries B
In-Q-TelStrategic
Inflexion PartnersStrategic, Series C, Series A

Market signals

Structured signals derived from secondary market and firmographic data.

  • Apr 5, 2026

    Added Intelligent Building Technologies, LLC as a customer.

  • Mar 10, 2026

    Recognized as a 'Boston Globe Top Place to Work'.

Recent news

Latest coverage and updates

  • partners_withSep 15, 2026

    CallMiner partnered with Vanson Bourne on Sep 15th '26.

CallMiner Filings

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CallMiner filings preview — column headings only; records require access
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Frequently Asked Questions

Common questions about CallMiner's valuation, stock price, and market status.

Is CallMiner a public or private company?

CallMiner is a private company.

What is the current stock price of CallMiner?

CallMiner is a private company with no public stock price. No recent secondary market data is available.

How much is CallMiner worth (valuation)?

Valuation information for CallMiner is not publicly available.

Can I buy CallMiner stock?

CallMiner shares may be available on secondary markets subject to transfer restrictions. Caplight facilitates secondary market transactions for accredited investors. Visit https://www.caplight.com to learn more.

When was CallMiner's last funding round?

CallMiner's most recent funding round was Series D on November 29, 2023.

Who are the main investors in CallMiner?

Key investors in CallMiner include NewSpring Capital, Goldman Sachs Group, Inc., Inflexion Partners, Sigma Partners.

Will CallMiner IPO soon?

No public IPO plans have been announced for CallMiner.

How can I track CallMiner secondary market activity?

Caplight tracks bids, offers, and trades for private companies. Visit https://www.caplight.com to monitor CallMiner's secondary market activity and sign up for updates.

Firmographic Details

HeadquartersWaltham, Massachusetts
Employee Range251
Year Founded2002
Last FundingNov 29, 2023

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